Actricity in action
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Project report |
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The Swiss software house, Codex, serves SMEs in industry, commerce and service with companies in Europe and Asia with its integrated solutions, proALPHA and Actricity. In addition to extensive project work for introductory projects, international rollouts or release projects, hotlines, consulting and support for the operation of our solutions are provided on a day-to-day basis. Innovative product development and practically-oriented product localizations underpin the further development of the corporate group. |
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User report |
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Finally, structured call processing: Within only a few months, the Dortmund system house, proLogistik GmbH & Co KG, was able to reduce the number of pending software support requests from over 300 to consistently less than 200 - with an increase in the number of customers. One reason was the web-based Actricity CRM and after-sales portal with which proLogistik completely reorganized software support, from the hotline through to 3rd-level support. Customers reacted with much praise. |
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User report |
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The industry solutions from ABB Automation are implemented successfully world-wide. Numerous business sectors are banking on the Actricity CRM portal for international customer care. |
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User report |
| SSM - Schärer Schweiter Mettler - with its total of 300 years, is one of the big names in the Swiss textile machinery industry. They expect to optimally exploit the synergies between sales channels and the service organization while at the same time being able to serve customers even better - with the Actricity CRM portal. | |
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User report |
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The agricultural vehicles from Aebi are specially designed for demanding terrain and must be able to withstand severe punishment. The depiction of tens of thousands of vehicle configurations and the comprehensive support of hundreds of dealers world-wide represent just a part of the way Actricity is being applied. |
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